Frequently Asked Questions

Our service offers digital products that can boost your SoundCloud presence — including plays, likes, followers, and more. Look through the website to learn more about our packages.

Not only. We can provide clients from all over the world with our services. The credit card is the main condition for the purchase. It doesn’t matter what your location is. Our repeated clients are from Australia, India, UK, Nigeria, Ireland, Spain and Italy.

The client's requirement is the main thing proceeding the time of delivery. You’ll see the expected delivery time while placing an order. When the customer places the order, the expected delivery day and time will be shown in the description of the chosen package.

The work of the service as usual starts within 2-5 minutes after the payment has been made. The process is fully automatic. When a customer's order is launched, it will take approximately an hour to start the process. Look through the product description of the particular service to learn more time details.
Pay attention: we use the number one protocol for gradual activity delivery. It will increase the natural movement on the social platform. We do not send all the orders at once.

The satisfied client is our main aim. The services you’ve purchased will be delivered in accordance with the detailed description given via the particular package. The existing customers are pleased with the high quality. We try to do our best to offer the greatest proposition to you.

The completely secure system of transactions is used by our website. We know exactly the proper actions number we can give to your profile and know how to gain the realistic option of purchase. That is why we can be named one of the most serious and trusted providers of digital services on the market.

Everyone who wants to get on the higher level of social media account activity can get bright advantages from our services. Look what group of people buy our products as usual:

• Influencers on various social platforms
• Famous or well-known individuals
• Representatives of the show business industry
• Independent artists and musicians
• Content creators and podcasters
• Marketing specialists or PR teams
• Newcomers who want to build their presence from scratch

Our service does not need to be provided with the client’s personal information. We deliver an order without those details. Your private data will be safe, be sure.

We do not provide customers with the huge activity numbers. Cause the majority of social media use the tracking set-up identity. That system finds out the sudden increment of activity.
The flagging of the account can be done after such numbers are used (even the ban). Not to get into such difficulties we provide packages that can work on our clients without such problems. If you’ll have a need for higher activity, you can make one more order in the future. Pay attention: the second-order is passed successfully on the same completion of the previous order.

Yes, it is possible. Not only the profile’s owner can buy the services. By the way, the page the order is made for has to be in public mode. We won’t deliver the order to the private mode pages.

We commonly provide discounts and different kinds of promotions on our website. If the package is at a lower price now, the customer will see the previous price in a crossed-out format near the current price.
Check out if there are special rebates for some holidays when the website discount propositions are of 10-25% on all the provided services! There are also pleasant rates on numerous packages.
To learn more information about what the particular discounts we offer at the proper moment, please ask our support team and get the detailed answer.

All your transactions are anonymous. Remember that we will deliver the number of interactions you’ve purchased gradually. It will give the possibility of page activity looking organic. In such a way we take care of your reputation and other users won’t know about our cooperation.

Of course you may do it. Multiple purchases can be made for the same track. The same package can be also re-ordered. But pay attention that the new one can be ordered after the completed delivery process of the previous one only.
If you order the identical package for the same track or account, the system may not register the second order correctly. That is why our customer should wait until the previous order is fully completed.

Yes. Our clients have the possibility to create the package they need. For this purpose ask our customer support for all the details concerning the package needed. Pay attention to the specifics:

• The kind of the service you wish
• The social activity amount that you desire

If the service set that is requested is within all our logistics, we’ll calculate the cost and delivery time. Then get back with an answer through the email. When the needed package is created, a specific link for its buying will be sent through the email.

We provide our customers with premium quality services only. Clients can request a premium service order by submitting a support ticket and providing the necessary order information. We also have an affiliate partnership for offering premium services. Our website system will process the client’s request or place the specific order with our affiliates on the client’s behalf.

The system of our site will refer to the client’s request or place the particular order with those affiliates on client’s behalf.

Pay attention: The price for the services of premium section order will be 2-3 time higher than the prices at the catalog.

Such premium packages have:

• A visual quality of higher level
• The higher reliability of the delivery process
• The premium class guarantee

The customer may want such services avail. If faster and efficient delivery is needed, the system will provide it for ordered services.

No, we do not recommend doing this. We have noticed that many of our customers tried ordering services simultaneously from different companies. Unfortunately, we cannot guarantee the safety of your account in such cases and are cautious about it. Your page may get banned due to unnatural activity growth. When this happens, different companies may respond differently regarding service delivery.
Our website system works to ensure your package is delivered to the desired track as organically as possible. We give no guarantees about natural delivery to not mess with deliveries of other services.
In case our system will detect different services carrying out the identical products, it also will lead to dropping the product from the 30-day refill guarantee.

Services purchased for specific tracks are considered complete once delivered. If the track is deleted or re-uploaded, the service delivery will be stopped immediately. No refills or refunds are provided for such orders. Therefore, we recommend not removing tracks you have placed orders for.

You know that delivery is possible only to public profiles and tracks. Our delivery cannot reach private profiles or tracks. If you are purchasing a product, we recommend keeping your profile public. If the profile was private during delivery, you should contact our customer support team. The issue can be resolved by switching the setting back to public. Then the delivery will restart.

A private page is hidden on a closed platform. This setting provides the customer with the highest level of privacy from other users. Data from such a profile is visible only to people you have approved as followers. For this reason, we are unable to deliver our services to private profiles. Therefore, please make sure your order is placed for a public page to ensure delivery.

We are not able to stop the delivery process if it has been started already.

You can choose package services for any tracks you want. The exceptions are the automatic likes and automatic plays packages, which are applied only to new tracks or content created after purchasing a subscription plan.

The time of delivery for each product may vary from one package to another. The exact estimated time of delivery for every product set is mentioned in the specific description. If the purchased service has not been delivered as mentioned in the exact time, connect us and tell us about this moment. Our support team will check out the matter.

• Some technical problems connected with the work of the social media platforms.
• The large amount of order and the queue that make the delivery process slower

In the most unlikely case of the delivery time being delayed before the particular order is fully completed, please tell us about this problem.

At the particular moment, we only deliver as mentioned in the description of the service. Sometimes products may be delivered faster than that was indicated in the service description. It can happen for the reason of low server loading and is coincidental fully.

To make an order of the product service from our site, use the following simple steps:

• Choose your product set, use the Buy Now or Buy button.
• Provide the account URL or the link to the specific track.
• Insert personal email.
• Give your card info and confirm the order payment. Use the 3DS code for this purpose (Visa, Ethereum, Bitcoin, Apple Pay, Apple Pay, Mastercard, Google Pay, Maestro)
• Look for the email confirmation with all the details.

We’ve stopped accepting PayPal payments since 2020.

If you are having some difficulties while an order making and you can not complete the payment, check out any of the following reasons:

• The block of anti-fraud kind
• Errors concerning to 3DS
• Inadequate funds
• Non-correct card data
• The limits of payments in the Internet
• The blockages of the international payment systems
• The per day payment limits

Our payment system is available for different kinds of banks in both Europe and America.
The payment process can be made with the help of the proper currency in which the bank is situated. Depending on the route the payment was made, you’ll get the updates for transactions in such currency: pounds, hryvnia and euros.
Make sure that the actual sum debited in currency (dollars) must correspond to the amount that was indicated on our site.

Yes, you can use both debit and credit cards for payment, as we support major card types through secure and reliable payment processing.

We charge exactly the amount shown on the website. If you see additional fees on your statement, it is likely that your bank has applied extra charges for international or local transactions. These fees are set by your bank and are usually disclosed when you open your account or get your card. Unfortunately, we have no control over these charges. Please contact your bank if you have any questions regarding such fees.

Please write to the Customer Support department with a request to check the possibility of getting an invoice for the service purchased. Please provide details of the purchase made in the email. Our invoices are usually auto-generated by the payment system, a link to which is sent to the client’s exact email.
You should be receiving a link to view and pay for your ordered service in your email. Please note: This option doesn’t apply to purchases of auto likes and auto plays. You can obtain invoices for all other services purchased from us.

We will send you an automated reminder to complete the payment process for unfinished purchases. You may complete filling the order or ignore the notification if the product is no longer needed.

A refill is a reimbursement provided for an order that was unfulfilled for unforeseen reasons. For instance, if you ordered a service for 1000 followers and although the number is delivered, say 100 of them disappear in the week – we will compensate and add back the missing number of followers. To avail of this, contact our client support team via email should you notice your order facing such issues. Please note, we don’t have an automatic refill option.

On the other hand, a refund is when we return your money to you in the event of order cancellation. In case of the following unlikely events, we offer a full refund:

1. The delivery of service products did not start 10 days after ordering the service.
2. The delivered item doesn’t match the description.

A refill or refund is guaranteed within 30 days of the raising of the request.

• The customer didn’t receive the item as ordered.
• The order didn’t start processing within 10 business days of order placement.

We provide a Refill:

After the complete delivery of the items, some of the ordered activity disappears. The client has 30 days to request a refill of the order in such a case.

If possible, please provide relevant evidence supporting the claim. For example, you can attach screenshots to your email.

Refills approved usually begin within 24-48 hours of request acceptance. Please contact Customer Support if you do not notice the refill start in two days.

Once a refund process is started, it can take up to 14 business days to return to the card. This period depends on the bank you have used for making the payment. Please contact us in case you have not received your refund after 14 days of Refund confirmation. We’ll check with your bank to see why your money hasn’t been returned to you yet.

At that particular moment we offer no free trial proposition concerning followers. If our customer will have the desire to test our products out, we may offer the cheapest one package to meet with our services.

We occasionally run demos, but free trials are not regularly offered on our site. The demand for free trials is very high, and we currently don’t have the capacity to provide them to everyone. Therefore, we recommend ordering a small package if you want to test our services.

Our Customer Support is available anytime you need assistance. To provide you with the best service, please include the following in your request email:

• The SoundCloud profile for which the order was placed
• The email address used to purchase the package
• Information about the track or content related to the order

You can ask for help from our customer support department via email whenever you need it. We are available during the week from nine am to six pm UK time.

The support team of our company is always fully open to give a hand of help. Each client can ask the team the question whatever he likes (concerning the order process). It can be done via the email placed on the support site page.

When you raise a proper request with our team, please expect to have feedback from us during the next six working hours. If you have sent the question after six pm, your email will be answered the next working day.
We’ll send an automatic email answer with a detailed number as soon as you dispatch a request. Please be on the connection to the proper number for getting the correspondence.